The Symantec IT Management Diagnostics and Troubleshooting course is designed for professionals tasked with maintaining and utilizing an IT Management Suite (ITMS) implementation in their organizations.
This two-day, instructor-led, hands-on course teaches students the underlying components and methods used to troubleshoot the Symantec Management Platform along with the site infrastructure and ITMS solutions to keep it operating optimally.
Students learn how to define, diagnose and solve common platform and solution issues within the ITMS environment. Students also learn how to use the platform consoles and reports to analyze and monitor the environment to proactively monitor the environment.
Associated certification:
Module 1: ITMS Component
Module 2: SMP Troubleshooting
Module 3: Site Infrastructure
Module 4: ITMS Solution
Students are required to complete the following webbased training:
The Symantec IT Management Diagnostics and Troubleshooting course is designed for professionals tasked with maintaining and utilizing an IT Management Suite (ITMS) implementation in their organizations.
This two-day, instructor-led, hands-on course teaches students the underlying components and methods used to troubleshoot the Symantec Management Platform along with the site infrastructure and ITMS solutions to keep it operating optimally.
Students learn how to define, diagnose and solve common platform and solution issues within the ITMS environment. Students also learn how to use the platform consoles and reports to analyze and monitor the environment to proactively monitor the environment.
Associated certification:
Module 1: ITMS Component
Module 2: SMP Troubleshooting
Module 3: Site Infrastructure
Module 4: ITMS Solution
Students are required to complete the following webbased training: