The EXIN BCS SIAM Foundation tests a candidates knowledge and understanding of the terminology and the core principles. This certification covers themes such as potential benefits as well as the challenges and risks of implementing Service Integration and Management. The SIAM certification also includes examples of implementation structures, governance, tooling and data considerations, and the common processes used in a SIAM ecosystem.
A candidate who successfully completes the EXIN BCS SIAM Foundation knows how Service Integration and Management delivers business value and is able to contribute to the implementation and use of Service Integration and Management in an organization.
Module 1 - Introduction to Service Integration and Management
Module 2 - SIAM implementation roadmap
Module 3 - SIAM and its relation to other management practices
Module 4 - SIAM roles and responsibilities
Module 5 - SIAM practices
Module 6 - Processes to support SIAM
Module 7 - SIAM challenges and risk
The certification will create clarity and consensus for anyone involved in service management that takes care of any combination of internal and external service providers.
This includes:
The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals, or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs.
There are no prerequisites for this exam.
The EXIN BCS SIAM Foundation tests a candidates knowledge and understanding of the terminology and the core principles. This certification covers themes such as potential benefits as well as the challenges and risks of implementing Service Integration and Management. The SIAM certification also includes examples of implementation structures, governance, tooling and data considerations, and the common processes used in a SIAM ecosystem.
A candidate who successfully completes the EXIN BCS SIAM Foundation knows how Service Integration and Management delivers business value and is able to contribute to the implementation and use of Service Integration and Management in an organization.
Module 1 - Introduction to Service Integration and Management
Module 2 - SIAM implementation roadmap
Module 3 - SIAM and its relation to other management practices
Module 4 - SIAM roles and responsibilities
Module 5 - SIAM practices
Module 6 - Processes to support SIAM
Module 7 - SIAM challenges and risk
The certification will create clarity and consensus for anyone involved in service management that takes care of any combination of internal and external service providers.
This includes:
The above list is a suggestion only; individuals may wish to attend based on their own career aspirations, personal goals, or objectives. Delegates may take as few or as many Intermediate qualifications as they require, and to suit their needs.
There are no prerequisites for this exam.