• Identify basic resources available to troubleshoot Check Point Security Gateways and Management Software Blades that run on the Gaia operating system.
• Discuss how to use the OSI (Open Systems Interconnection) model for problem isolation.
• Investigate and troubleshoot potential traffic flow issues.
• Monitor network activity and performance.
• Investigate and troubleshoot log collection issues.
• Investigate and troubleshoot SmartConsole issues.
• Investigate and troubleshoot Application Control and URL Filtering issues.
• Investigate and troubleshoot NAT (Network Address Translation) issues.
• Investigate and troubleshoot issues with basic Site-to-Site VPNs.
• Investigate and troubleshoot Autonomous Threat Prevention issues.
• Investigate and troubleshoot Licenses and Contracts issues.

Topics

• Introduction to Troubleshooting
• Fundamentals of Traffic Monitoring
• Log Collection Troubleshooting
• SmartConsole Troubleshooting
• Application Control & URL Filtering Troubleshooting
• NAT Troubleshooting
• Basic Site-to-Site VPN Troubleshooting
• Autonomous Threat Prevention Troubleshooting
• Licenses and Contract Troubleshooting

Exercises

• Troubleshoot with Linux and Check Point Commands
• Collect and Analyze Interface Packet Captures
• Troubleshoot Log Communication Issues
• Troubleshoot SmartConsole
• Troubleshoot Application Control and URL Filtering
• Investigate Network Address Translation Issues
• Troubleshoot Site-to-Site VPN
• Evaluate Threat Prevention Products
• Verify Licenses

This course is designed for security administrators and Check Point resellers who need to manage and monitor issues that may occur within their Security Management environment.

• Working knowledge of UNIX and/or Windows operating systems.
• Working knowledge of Networking TCP/IP.
• CCSA training/certification.
• Advanced knowledge of Check Point Security products.