After completion of the course the participant will be able to:

• Prepare the organisation for an audit according to ANSI/TIA-942 including preparation of the required documents, resource planning and management of the audit process itself
• Conduct an internal audit according to ANSI/TIA-942 following ISO-19011 guidelines
• Facilitate and support the external audit to ANSI/TIA-942
• Manage the post-audit process with respect to CAR (Corrective Action Reports), gap closing and final certification
• Facilitate surveillance and recertification audits

Fundamental concepts and process of an internal audit

• Terms and definitions
• Difference between an internal and external auditor
• Audit principles
• Auditor competency requirements

Managing an audit programme

• Establishing the audit objectives
• Establishing the audit programme

Planning the audit

• Planning the schedule
• Resource planning
• Tools/equipment required
• Document requirements
• Design documents
• Process documents
• Declarations

Conducting the audit

• Conducting an opening meeting
• Conducting the audit
• Interviews
• Document review
• Facility review
• Typical non-conformities
• Architectural
• Electrical
• Mechanical
• Telecommunications
• Preparing the audit conclusions
• Conducting the closing meeting

Preparing and distributing the audit report

• Audit report requirements
• Classification of non-conformities
• Typical format of an audit report

Following up on the audit

• The CAR “ Corrective Action Report
• Evaluation of the Corrective Action Report

Requesting a formal external audit

Issuing a conformity certificate

• Requirements of the certificate
• Registration of the certificate

Surveillance audits

Recertification audits

Exam (Certified TIA-942 Internal Auditor)

The primary audiences for this course are quality directors and quality assurance managers, managers responsible for the governance of an enterprise and management of its risks, technical experts, project managers and consultants, internal auditors, compliance officers and virtually anybody involved in ANSI/TIA-942 compliance certification-related projects either from an end-user or vendor perspective.

• Participants must hold a valid CTDC certificate in order to be able to register for the CTIA class.