Formazione Cisco

Insoft Services è uno dei pochi fornitori di formazione in EMEAR a offrire una gamma completa di certificazione Cisco e formazione tecnologica specializzata.

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Certificazioni Cisco

Sperimenta un approccio di apprendimento misto che combina il meglio della formazione con istruttore e dell'e-learning autogestito per aiutarti a prepararti per l'esame di certificazione.

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Cisco Learning Credits

I Cisco Learning Credits (CLC) sono voucher di formazione prepagati riscattati direttamente con Cisco che semplificano la pianificazione del successo durante l'acquisto di prodotti e servizi Cisco.

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Formazione Continua

The Cisco Continuing Education Program offers all active certification holders flexible options to recertify by completing a variety of eligible training items.

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Cisco Digital Learning

Certified employees are VALUED assets. Explore Cisco official Digital Learning Library to educate yourself through recorded sessions.

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Cisco Business Enablement

The Cisco Business Enablement Partner Program focuses on sharpening the business skills of Cisco Channel Partners and customers.

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Catalogo Cisco

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Certificazioni Fortinet

Il programma Fortinet Network Security Expert (NSE) è un programma di formazione e certificazione di otto livelli per insegnare agli ingegneri la sicurezza della loro rete per le competenze e l'esperienza di Fortinet FW.

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Corsi di formazione tecnica

Insoft è riconosciuto come Fortinet Authorized Training Center in sedi selezionate in tutta l'EMEA.

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Catalogo Fortinet

Esplora un'ampia varietà di programmi Fortinet in diversi paesi e corsi online.

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Stato ATC

Controlla il nostro stato ATC in tutti i paesi selezionati in Europa.

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Fortinet Servizi Professionale

Il team riconosciuto a livello globale di esperti certificati ti aiuta a fare una transizione più fluida con i nostri pacchetti di consulenza, installazione e migrazione predefiniti per una vasta gamma di prodotti Fortinet.

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Catalogo Microsoft

Insoft Services fornisce formazione Microsoft in EMEAR. Offriamo corsi di formazione tecnica e certificazione Microsoft guidati da istruttori di livello mondiale.

Corsi tecnici

Corsi di formazione

Impara conoscenze e abilità eccezionali di Extreme Networks.Find all the Extreme Networks online and instructor led class room based calendar here.

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Certificazioni Extreme

Forniamo un curriculum completo di competenze tecniche sul conseguimento della certificazione.

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Catalogo Extreme

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Accreditamento ATP

In qualità di partner di formazione autorizzato (ATP), Insoft Services garantisce che tu riceva i più alti standard di istruzione disponibili.

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Pacchetti di consulenza

Forniamo un supporto innovativo e avanzato per la progettazione, l'implementazione e l'ottimizzazione delle soluzioni IT.La nostra base di clienti comprende alcune delle più grandi telco a livello globale.

Soluzioni & Servizi

Il team riconosciuto a livello globale di esperti certificati ti aiuta a fare una transizione più fluida con i nostri pacchetti di consulenza, installazione e migrazione predefiniti per una vasta gamma di prodotti Fortinet.

Chi siamo

Insoft fornisce servizi di formazione e consulenza autorizzati per fornitori IP selezionati.Scopri come stiamo rivoluzionando il settore.

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  • +39 02 8704 5199
  • Symantec Endpoint Protection 14.2 Maintain and Troubleshoot

    Duration
    3 Giorni
    Delivery
    (Online e in loco)
    Price
    Prezzo su richiesta

    The Symantec Endpoint Protection 14.2 Maintain and Troubleshoot course is designed for the IT security management professional tasked with troubleshooting Endpoint Protection 14.2. Students learn how to troubleshoot installations, monitor and troubleshoot the SEPM, client-to-SEPM communication, content distribution, client deployments, and protection technologies. The class also covers how to follow Symantec best practices for remediating a virus outbreak, automating functionality with REST APIs, and integrating Endpoint Protection with 3rd party applications.

     

    Associated certification:

    • Exam 250-428: Symantec Endpoint Protection 14 Technical Specialist
    • Monitor, maintain, and troubleshoot an Endpoint Protection environment.
    • Upgrade the Endpoint Protection environment.
    • Use best practices when troubleshooting and remediating a virus outbreak.
    • Automate functionality with Rest APIs and integrate Endpoint Protection with 3rd party applications

    Module 1: Troubleshooting Techniques and Tools

    • Use a systematic approach for problem solving.
    • Describe Symantec and third-party troubleshooting tools and how they are used.
    • Know which SEPM and SEP client logs to research when troubleshooting specific issues.
    • Use the Symantec Knowledge Base and interact with Symantec Technical Support.

     

    Module 2: Troubleshooting the Console

    • Describe the components that make up the Endpoint Protection Manager.
    • Describe SEPM services and their roles.
    • Troubleshoot problems related to the SEPM services that prevent you from logging onto the console.
    • Describe the database configuration and connection methods.
    • Configure email to enable an administrator to reset passwords and know where to check administrator permissions.

     

    Module 3: Installation and Migration Issues

    • Troubleshoot and resolve a failed Endpoint Protection Manager installation.
    • Troubleshoot and resolve a failed Endpoint Protection for Windows client install.
    • Troubleshoot and resolve a failed Endpoint Protection for Mac client install.
    • Troubleshoot and resolve a failed Endpoint Protection for Linux client install.

     

    Module 4: Client Communication Issues

    • Identify the interactions between the client and the SEPM.
    • Identify heartbeat process.
    • Locate and configure debug logs for client communication issues.
    • Describe communications issues from the client perspective.
    • Identify Linux and Mac communication issues.

     

    Module 5: Content Distribution Issues

    • Troubleshoot and resolve LiveUpdate issues on the SEPM and client.
    • Troubleshoot and resolve issues between a client and management server.
    • Troubleshoot and resolve issues from clients who retrieve updates from a Group Update Provider.

     

    Module 6: Extending the SEP infrastructure

    • Describe how data is transferred during replication and know which replication logs are affected.
    • Automate functionality with Rest APIs.
    • Integrate Endpoint Protection with third party applications.

     

    Module 7: Responding to a Security Incident

    • Identify and examine useful SEPM reports for incident response.
    • Learn the best approach for handling a virus outbreak.
    • Identify and submit false positives to Symantec

     

    Module 8: Performance Issues

    • Assess SEP performance using sizing and scalability recommendations.
    • Optimize performance for the SEPM.
    • Optimize performance for the SEP client.
    • Utilities and other resources.
    • Case studies

    This course assumes that students have attended Endpoint Protection 14.2 Configure and Protect or have relevant experience maintaining a SEP environment, including basic troubleshooting.

    The Symantec Endpoint Protection 14.2 Maintain and Troubleshoot course is designed for the IT security management professional tasked with troubleshooting Endpoint Protection 14.2. Students learn how to troubleshoot installations, monitor and troubleshoot the SEPM, client-to-SEPM communication, content distribution, client deployments, and protection technologies. The class also covers how to follow Symantec best practices for remediating a virus outbreak, automating functionality with REST APIs, and integrating Endpoint Protection with 3rd party applications.

     

    Associated certification:

    • Exam 250-428: Symantec Endpoint Protection 14 Technical Specialist
    • Monitor, maintain, and troubleshoot an Endpoint Protection environment.
    • Upgrade the Endpoint Protection environment.
    • Use best practices when troubleshooting and remediating a virus outbreak.
    • Automate functionality with Rest APIs and integrate Endpoint Protection with 3rd party applications

    Module 1: Troubleshooting Techniques and Tools

    • Use a systematic approach for problem solving.
    • Describe Symantec and third-party troubleshooting tools and how they are used.
    • Know which SEPM and SEP client logs to research when troubleshooting specific issues.
    • Use the Symantec Knowledge Base and interact with Symantec Technical Support.

     

    Module 2: Troubleshooting the Console

    • Describe the components that make up the Endpoint Protection Manager.
    • Describe SEPM services and their roles.
    • Troubleshoot problems related to the SEPM services that prevent you from logging onto the console.
    • Describe the database configuration and connection methods.
    • Configure email to enable an administrator to reset passwords and know where to check administrator permissions.

     

    Module 3: Installation and Migration Issues

    • Troubleshoot and resolve a failed Endpoint Protection Manager installation.
    • Troubleshoot and resolve a failed Endpoint Protection for Windows client install.
    • Troubleshoot and resolve a failed Endpoint Protection for Mac client install.
    • Troubleshoot and resolve a failed Endpoint Protection for Linux client install.

     

    Module 4: Client Communication Issues

    • Identify the interactions between the client and the SEPM.
    • Identify heartbeat process.
    • Locate and configure debug logs for client communication issues.
    • Describe communications issues from the client perspective.
    • Identify Linux and Mac communication issues.

     

    Module 5: Content Distribution Issues

    • Troubleshoot and resolve LiveUpdate issues on the SEPM and client.
    • Troubleshoot and resolve issues between a client and management server.
    • Troubleshoot and resolve issues from clients who retrieve updates from a Group Update Provider.

     

    Module 6: Extending the SEP infrastructure

    • Describe how data is transferred during replication and know which replication logs are affected.
    • Automate functionality with Rest APIs.
    • Integrate Endpoint Protection with third party applications.

     

    Module 7: Responding to a Security Incident

    • Identify and examine useful SEPM reports for incident response.
    • Learn the best approach for handling a virus outbreak.
    • Identify and submit false positives to Symantec

     

    Module 8: Performance Issues

    • Assess SEP performance using sizing and scalability recommendations.
    • Optimize performance for the SEPM.
    • Optimize performance for the SEP client.
    • Utilities and other resources.
    • Case studies

    This course assumes that students have attended Endpoint Protection 14.2 Configure and Protect or have relevant experience maintaining a SEP environment, including basic troubleshooting.

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