You’ll learn how to implement, maintain, and deliver cloud technologies and infrastructures. You’ll also understand the aspects of IT security and industry best practices related to cloud implementations and virtualisation:

Configuration and Deployment Security Maintenance Management Troubleshooting

1.0 Configuration and Deplopment

Given a scenario,

• analyse system requirements to ensure successful system deployment
• execute a provided deployment plan
• analyse system requirements to determine if a given testing plan is appropriate
• analyse testing results to determine if the testing was successful in relation to given system requirements
• analyse sizing, subletting, and basic routing for a provided deployment of the virtual network
• analyse CPU and memory sizing for a provided deployment
• analyse the appropriate storage type and protection capability for a provided deployment
• analyse characteristics of the workload (storage, network, compute) to ensure a successful migration
• apply elements required to extend the infrastructure into a given cloud solution

2.0 Security

Given a scenario,

• apply security configurations and compliance controls to meet given cloud infrastructure requirements
• apply the appropriate ACL to the target objects to meet access requirements according to a security template
• Given a cloud service model, implement defined security technologies to meet given security requirements
• Given a cloud service model, apply the appropriate security automation technique to the target system

3.0 Maintenance

Given a scenario,

• apply the appropriate automation tools to update cloud elements
• apply an appropriate backup or restore method
• apply the appropriate steps to ensure business continuity
• apply the appropriate maintenance automation technique to the target objects
• Given a cloud service model, determine the appropriate methodology to apply given patches

4.0 Management

Given a scenario,

• analyse defined metrics to determine the presence of an abnormality and/or forecast future needed cloud resources
• determine the appropriate allocation of cloud resources
• determine when to provision cloud resources
• implement account provisioning techniques in a cloud environment to meet security and policy requirements
• analyse deployment results to confirm they meet the baseline
• Given a specific environment and related data (e.g., performance, capacity, trends), apply appropriate changes to meet expected criteria
• Given SLA requirements, determine the appropriate metrics to report

5.0 Troubleshooting

Given a scenario,

• troubleshoot a deployment issue
• troubleshoot automation/orchestration issues
• troubleshoot connectivity issues
• troubleshoot security issues
• explain the troubleshooting methodology

Customers interested in learning about analyzing, monitoring or protecting cloud resources and who are working with the cloud

• CompTIA Network+ certification and/or CompTIA Server+ certification, although CompTIA certifications are not required
• Work experience in IT networking, network storage or data center administration
• Familiarity with any major hypervisor technologies for server virtualisation, although vendor-specific certifications in virtualisation are not required
• Knowledge of cloud service model (IaaS, Paas, Saas) definitions
• Knowledge of common cloud deployment model (private, public, hybrid) definitions
• Hands-on experience with at least one public cloud IaaS platform