The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco® Contact Center Enterprise (CCE) solution through an in-depth examination of technical and operational requirements, and of the tools used to configure and ensure CCE solution functionality.
This class will help you:
After taking this course, you should be able to:
Lab Practice
To fully benefit from this course, you should have the following knowledge:
Recommended Cisco offerings that may help you meet these prerequisites:
The Administering Advanced Cisco Contact Center Enterprise (CCEAA) v1.0 course teaches you how to execute advanced administration tasks associated with the Cisco® Contact Center Enterprise (CCE) solution through an in-depth examination of technical and operational requirements, and of the tools used to configure and ensure CCE solution functionality.
This class will help you:
After taking this course, you should be able to:
Lab Practice
To fully benefit from this course, you should have the following knowledge:
Recommended Cisco offerings that may help you meet these prerequisites:
30 Dec - 1 Jan, 2025
27 Jan - 29 Jan, 2025
24 Feb - 26 Feb, 2025
24 Mar - 26 Mar, 2025
21 Apr - 23 Apr, 2025
19 May - 21 May, 2025
30 Dec - 3 Jan, 2025
27 Jan - 31 Jan, 2025
24 Feb - 28 Feb, 2025
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30 Dec - 1 Jan, 2025
27 Jan - 29 Jan, 2025
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19 May - 23 May, 2025
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30 Dec - 3 Jan, 2025
27 Jan - 31 Jan, 2025
24 Feb - 28 Feb, 2025
24 Mar - 28 Mar, 2025
21 Apr - 25 Apr, 2025
19 May - 23 May, 2025
30 Dec - 3 Jan, 2025
27 Jan - 31 Jan, 2025
24 Feb - 28 Feb, 2025
24 Mar - 28 Mar, 2025
21 Apr - 25 Apr, 2025
19 May - 23 May, 2025
30 Dec - 1 Jan, 2025
27 Jan - 29 Jan, 2025
24 Feb - 26 Feb, 2025
24 Mar - 26 Mar, 2025
21 Apr - 23 Apr, 2025
19 May - 21 May, 2025
30 Dec - 3 Jan, 2025
27 Jan - 31 Jan, 2025
24 Feb - 28 Feb, 2025
24 Mar - 28 Mar, 2025
21 Apr - 25 Apr, 2025
19 May - 23 May, 2025