By the end of the course, you should be able to meet the following objectives:

• Explain and apply the fundamental techniques for launching and maintaining an intelligence-driven, multiplatform endpoint management solution with Workspace ONE UEM
• Outline the components of Workspace ONE UEM
• Explain the general features and functionality enabled with Workspace ONE UEM
• Summarize basic Workspace ONE administrative functions
• Explain and deploy common Workspace ONE integrations
• Securely deploy configurations to Workspace ONE UEM managed devices
• Onboard device endpoints into Workspace ONE UEM
• Summarize alternative management methodologies for rugged devices
• Discuss strategies to maintain environment and device fleet health
• Configure and deploy applications to Workspace ONE UEM managed devices
• Analyze Workspace ONE UEM deployments
• Enable email access on devices
• Integrate Workspace ONE UEM with content repositories and corporate file shares
• Explain the general features and functionality that Workspace ONE Access enables
• Demonstrate how to integrate Workspace ONE UEM with Workspace ONE Access
• Summarize and implement Workspace ONE productivity services into the digital workspace environment
• Explain the methods of enabling mobile single sign-on for endpoints managed in the digital workspace
• Configure Workspace ONE Access to support SAML 2.0 for federated authentication across the workforce

1. Course Introduction

• Introductions and course logistics
• Course objectives

2. Platform Architecture

• Summarize the features and functionality of Workspace ONE UEM
• Outline the benefits of leveraging Workspace ONE UEM
• Recognize the core and productivity components that make up the Workspace ONE UEM platform
• Summarize high availability and disaster recovery for Workspace ONE Solution

3. Administration

• Navigate and customize the Workspace ONE UEM console
• Summarize the hierarchical management structure
• Explain the features and functions of Workspace ONE Hub Services
• Outline account options and permissions

4. Enterprise Integrations

• Outline the process and needs to integrate with directory services
• Explain certificate authentication and practical implementation with Workspace ONE
• Explain the benefits of integrating an email SMTP service into the Workspace ONE UEM console
• Describe VMware Dynamic Environment Manager™ and its architecture

5. Onboarding

• Outline the prerequisite configurations in the Workspace ONE UEM environment for onboarding devices for management
• Outline the steps for setting up autodiscovery in the Workspace ONE UEM console
• Enroll an endpoint through the VMware Workspace ONE® Intelligent Hub app
• Summarize platform onboarding options

6. Managing Endpoints

• Explain the differences between device and user profiles
• Describe policy management options for Windows and macOS
• Describe the functions and benefits of using compliance policies
• Explain the use cases for Freestyle Orchestrator
• Describe the capabilities that sensor and scripts enable.

7. Alternative Management Methods

• Describe the function and benefits of device staging
• Configure product provisioning in the Workspace ONE UEM console
• Understand the benefits of deploying a VMware Workspace ONE® Launcher™ configuration to Android devices
• List the system and device requirements for Linux device management in Workspace ONE UEM

8. Applications

• Describe the features, benefits, and capabilities of application management in Workspace ONE UEM
• Understand and configure deployment settings for public, internal, and paid applications in the Workspace ONE UEM console
• Describe the benefits of using Apple Business Manager content integration
• Describe the benefits of using server-to-client software distribution
• List the functions and benefits of VMware Workspace ONE® SDK

9. Device Email

• List the email clients supported by Workspace ONE UEM
• Configure an Exchange Active Sync profile in the Workspace ONE UEM console
• Configure VMware Workspace ONE® Boxer settings
• Summarize the available email infrastructure integration models and describe their workflows
• Configure email compliance policies and notifications services

10. Content Sharing

• Describe the benefits of using Content Gateway and the Content Gateway workflows
• Describe the benefits of integrating content repositories with Workspace ONE UEM
• Configure a repository in the Workspace ONE UEM console

11. Maintenance

• Manage endpoints from the Device List View and the Device Details View pages
• Analyze endpoint deployment and compliance data from Monitor Overview page

12. Workspace ONE Access

• Summarize the benefits of Workspace ONE Access
• Outline the core features and functions enabled by Workspace ONE Access
• Navigate the Workspace ONE Access console
• Explain the functions of directory integration with Workspace ONE Access
• Explain the various types of authentication protocols enabled by Workspace ONE Access

13. Integrating Workspace ONE UEM and Workspace ONE Access

• Explain the rationale for integrating Workspace ONE UEM and Workspace ONE Access
• Outline the process of connecting Workspace ONE UEM and Workspace ONE Access
• Examine the workflow of integrations
• Summarize the key features of an integrated solution

14. Productivity Integrations

• Identify the functions enabled by VMware Unified Access Gateway™
• Outline the purpose of the VMware AirWatch® Secure Email Gateway™ edge service
• Explain the features enabled by the VMware Workspace ONE® Tunnel™ edge service
• Summarize the capabilities enabled by the Content Gateway edge service

15. SAML 2.0 Authentication

• Outline authentication methods supported by Workspace ONE Access
• Summarize the main properties of the SAML protocol
• Summarize the SAML authentication workflow
• Explain the application single sign-on authentication workflow with SAML

16. Mobile Single Sign-On

• Describe the concept of mobile single sign-on
• Outline mobile single sign-on workflows

17. Intelligence and Automation

• Summarize the features of VMware Workspace ONE Intelligence™
• Outline the benefits of using Workspace ONE Intelligence