Students are expected to be active participants in the learning process. Emphasis is placed on diagnostic tools and troubleshooting strategies to help students become self-sufficient in their use and support of AudioCodes products in a Lync environment.

Upon completion of this course, students will be able to:

• Install and configure AudioCodes equipment using various management tools
• Demonstrate and understand the operation, maintenance, and monitoring tools of AudioCodes equipment
• Troubleshoot and debug AudioCodes equipment
• Become familiar with Lync 2013 related voice configuration aspects
• Integrate AudioCodes Mediant Gateways and Mediant SBC series in UC environments that require integrated voice components
• Deploy and configure the Survivable Branch Appliance (SBA)
• Understand the advantages of connecting SIP Trunks using Mediant SBCs
• Understand AudioCodes solutions for various customer voice scenarios
• Become familiar with the VoIP security risks and understand how to avoid them
• Understand AudioCodes migration capabilities for Microsoft Lync deployments
• Understand the needs and features of an SBC
• Configure a Lync SIP Trunk using a Mediant SBC
• Integrate AudioCodes Lync compatible IP Phones in the overall topology
• Become familiar with AudioCodes complementary solutions for Microsoft Lync environment

• Systems Engineers
• Network Architects
• Consultants
• Integrators who are responsible for the planning, design, implementation and management of Microsoft Unified Communications networks.

Students are expected to have an applicable professional background with a minimum of one year practical experience with:

• PSTN protocols and knowledge of analog and digital telephony systems
• VoIP and SIP network architecture
• Understanding of SIP control protocol signaling stack
• Knowledge of IP networking